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Privacy Policy


The Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that a user may receive from the online store located under the domain name WWW.URBANER.GE while using the site, programs and products of the online store.


1. Definition of terms

1.1. The following terms are used in this Privacy Policy:

1.1.1. "Online Store Site Administration (hereinafter referred to as Site Administration)" - the staff acting on behalf of the site Ltd "Urbaner" (405473884), who organizes and (or) processes personal data, as well as defines the purposes of processing personal data, personal data The composition that is subject to processing, the actions (operations) to be performed with personal data.

1.1.2. "Personal data" - any information directly or indirectly defined or identifiable to a natural person (personal data subject).

1.1.3. "Personal data processing" - any action (operation) or set of actions (operations) committed against personal data using or without the use of automated means, including the collection, recording, systematization, accumulation, storage, refinement (update, modification) of personal data , Remove, Use, Transfer (Distribute, Deliver, Access), Impersonate, Block, Delete, Destroy.

1.1.4. "Confidentiality of personal data" - the requirement for access to the operator or another person obtained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. "Online Store Site User (hereinafter referred to as the User)" - a person who has access to the Site through the Internet and who uses the Online Store Site.

1.1.6. "Cookies" - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser forwards each time when trying to open the page of the relevant site in the HTTP request to the non-server.

1.1.7. "IP address" - a unique network address of a node embedded in a computer network built according to the IP protocol.



2. General Provisions

2.1. The user's use of the online store site constitutes compliance with this Privacy Policy and the terms of the user's personal data processing.

2.2. In case of disagreement with the terms of the privacy policy, the user should stop using the online store site.

2.3. The Privacy Policy applies only to www. to the online store site. The online store does not control and is not responsible for third party websites to which users may access the links contained in the online store site.

2.4. The site administration does not verify the authenticity of the personal data submitted by the user of the online store site.



3. The subject of the Privacy Policy

3.1. According to the privacy policy, the administration of the online store is obliged not to disclose and ensure the protection of the privacy of personal data, which the user submits in response to a request from the site administration when registering on the site or when ordering goods.

3.2. Personal data permitted for processing under this Privacy Policy will be provided by the User at the time of registration of the goods or at www. By filling out the registration form in the registration section of the online store website, which contains the following information:

3.2.1. User last name, first name, father's name;

3.2.2. User contact phone;

3.2.3. E-mail address (e-mail);

3.2.4. Address of delivery of goods;

3.2.5. User's place of residence.

3.3. The online store protects the data that is transmitted automatically during the process of reviewing the ad blocks and visiting the pages on which the system statistical script ("pixels") is installed:

• IP address;

• Information from cookies;

• Information about the browser (or other program that accesses the ad display);

• access time;

• The address of the page on which the ad block is located;

• Referee (previous page address).

3.3.1. Disabling cookies may result in inability to access parts of the online store site that require authorization.

3.3.2. An online store collects statistics about its visitors' IP addresses. This information is used to identify and resolve technical issues, as well as to monitor the legality of financial payments made.

3.4. Any other personal information not listed above (purchasing history, used browsers and operating systems) is subject to reliable storage and non-disclosure, except as provided in paragraphs 5.2 and 5.3 of this Privacy Policy.



4. Objectives of collecting user personal information

4.1. User's personal data may be used by the site administration for the following purposes:

4.1.1. To identify a customer who is registered on the online store site to place an order and (or) enter into a contract for the purchase and sale of goods remotely at www. From .

4.1.2. To make the online store site personalized resources available to the user.

4.1.3. To establish feedback with the customer, including by sending messages, asking questions, providing services, processing questions and announcements sent by the user related to the use of the online store site.

4.1.4. To determine the location of the user for security and fraud prevention.

4.1.5. To verify the authenticity and completeness of the personal data provided by the user.

4.1.6. To create an account with which the purchases are made with the consent of the user.

4.1.7. To provide notifications to the customer of the online store site about the status of the order.

4.1.8. To process and receive taxes, confirm taxes or tax breaks, appeal payment, determine the right of the customer to receive a line of credit.

4.1.9. To provide the customer with effective technical support to the customer in case of problems with the use of the online store site.

4.1.10. To provide customers with product updates, special offers, pricing information, newsletters and other information on behalf of the online store or online store partners with its consent.

4.1.11. To carry out advertising activities with the consent of the user.

4.1.12. To enable customers to access the online store affiliate sites and services for products, updates and services.



5. Ways and deadlines for processing personal information

5.1 The processing of personal data of the user is carried out without any limits, by any legal means, including personal data, information systems automation tools or their use.

5.2 The user agrees that the site administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, electricity operators, in order to fulfill the customer's order, which will be on the online store (name) on the site, including goods

5.3 The personal data of the user shall be transferred to the authorized bodies of the Government of Georgia only in accordance with the rules established by the legislation of Georgia

5.4 In case of loss or disclosure of personal data, the site administration will notify the user

5.5 The site administration takes the necessary organizational and technical measures to protect the personal information of users, in particular, destruction, modification, blocking and dissemination of unauthorized or accidental access, as well as other illegal actions of a third party.

5.6 The site administration together with the user takes all necessary measures to avoid losses or other negative consequences that accompany the loss or disclosure of personal data.



6. Obligations of the parties

6.1 The user is obliged to:

6.1.1. Provide information about personal data in order to use the Site

6.1.2.When changing personal data, update or add information about it on the site.

6.2. The site administration is obliged to:

6.2.1. Use the information only for the purposes set out in paragraph 4 of this Privacy Policy.

6.2.2. Ensure confidentiality of confidential information, do not disclose it without the prior written permission of the user, as well as do not sell, exchange, publish

6.2.3. Take steps to protect the confidentiality of personal data

6.2.4. Block personal data, if required by the user, or his / her legal representative, during the period of verification of the personal data of the subject, when any error or illegal action is detected



7. Liability of the parties

7.1. The administration of the site, which does not fulfill its obligations, is responsible for the damage caused by the user, which is related to the misuse of personal data in accordance with the legislation of Georgia. 5.2., 5.3. And 7.2. This is a privacy policy.

7.2. In case of loss or disclosure of confidential information, the site administration is not responsible if this confidential information:

7.2.1. Became public property prior to its loss or disclosure.

7.2.2. It was received from a third party before it was received by the site administration.

7.2.3. Was declared with the consent of the user



8. Dispute resolution

8.1. Disputes arising as a result of the relationship between the online store and the site administration website, before filing a complaint with the court, it is mandatory to file a written claim in order for the dispute to be settled voluntarily between the parties.

8–2 days after receiving the complaint, the administration is obliged to consider this issue and inform the customer about the result

8.3. If no agreement is reached, the dispute shall be considered in accordance with the current legislation of Georgia.

8.4. The current legislation of Georgia deals with this privacy policy and the relationship between the user and the site administration.



9. Additional conditions

9.1. The site administration has the right to change this privacy policy without the consent of the users.

9.2. The new Privacy Policy will take effect from the moment it is posted on its online store website, unless the new version of the Privacy Policy provides otherwise.

9.3. Any suggestions or questions about the new privacy policy should be noted on the online store website

9.4. The current privacy policy will be posted on the site

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